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2007 Citizen Survey
Why a Survey?
Every other year, considerable effort is put into a large scale solicitation of
information from our citizens. The data is compiled and compared to information
obtained in previous years. Input from a random group is the best way to measure
many of the critical, key elements of having a successful, progressive
community. We've learned more about what makes our community attractive to
residents and what are major issues of concern that need to be addressed. Both
of these factors help us more effectively market our community to both potential
residents and businesses, as well as better serve current citizens.
How is the Survey Used?
The city council and mayor use the information provided by the survey responses
to help them set project priorities and responsibly allocate budget funds. A
good example is traffic issues. As part of both the 2003 and 2005 surveys,
traffic flow and traffic signals have been indicated as a public priority. In
response, city officials have worked with state and federal agencies to obtain
funding for improvements to the intersection at highways 65/69 and 92.
Additionally, Hwy.
Categories
Including demographic information, the survey was comprised of 8 separate
categories:
- Community (life in Indianola, economic
climate, appearance, etc.)
- Services (ratings for services provided by all
departments, plus traffic flows)
- Capital Improvement Priorities (from New Fire
Station to Historic Preservation)
- Sources of Information (where do residents get
their information)
- Community Characteristics (rate opportunities
for activities, city government input, jobs, etc.)
- Participation (how are residents using
programs such as Library, Parks & Rec, recycling, etc.)
- Citizen Experience (interactions with
employees and city officials as well as opinions on various topics)
- Demographics (provides responder statistics
such as age, gender, income, education, etc.)
Complete Survey Results
We want residents to know we listen to what they have to say and we do our best
to respond. Due to funding and the jurisdiction of various forms of government,
projects may not always progress as quickly as we'd like. However, improvements
are continually being pursued. As affirmed in our city's Mission
Statement, the goal of city officials and staff is to provide citizens with
quality and ample services at a fair and affordable price, to improve the
livability in our community and to make each citizen proud to be a part of the
City of Indianola. The Citizen Survey is one tool that helps us accomplish these
goals.
The complete 2007 survey results are
available in a PDF format. To read and print a PDF publication, you must have
the Adobe Acrobat Reader software installed on your PC. You may download this
software free of charge by clicking on this button:

If you have any additional questions, please
contact City Hall at (515) 961-9410. |